Sola Bird - Shipping Policy

Thank you for choosing Sola Bird! We are committed to delivering your unique and natural products to you as smoothly and efficiently as possible. Please read our shipping policy carefully to understand our processes and timelines.

Processing Time

We aim to process all orders within 1 business day (Monday through Friday, excluding holidays). Once your order is processed and ready for shipment, you will receive a notification email with your tracking information.

Estimated Delivery Times

After your order has been processed and shipped, please allow approximately 3 to 10 business days for delivery within the United States. Please note that these are estimates and actual delivery times may vary depending on your location, the shipping carrier, and unforeseen circumstances such as weather delays.

Shipping Rates

• Standard Shipping: We offer standard shipping on all orders within the United States. Rates will be calculated at checkout based on the weight and destination of your order.
• Free Shipping: Enjoy free standard shipping on all orders totaling $99.00 or more (after any applicable discounts) within the United States.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track the progress of your package by visiting the carrier's website or through the tracking link provided in the email.

Shipping Destinations

Currently, Sola Bird ships only to addresses within the United States. We apologize for any inconvenience this may cause to our international customers. We are continuously evaluating our shipping options and may expand our destinations in the future.

Lost or Damaged Packages

Sola Bird is not responsible for packages lost or damaged in transit. However, if such an issue arises, please contact us at info@solabird.com, and we will do our best to assist you in contacting the shipping carrier to resolve the issue.

Questions?

If you have any questions regarding our shipping policy, please do not hesitate to contact our customer support team at info@solabird.com. We're here to help!